Pro Ace Heating Alternative: Why Former Customers Are Switching to Ace Tech
What Happened to Pro Ace Heating?
If you’re searching for a Pro Ace Heating alternative, you’re not alone. Many homeowners across Burnaby, Vancouver, and the Lower Mainland have been left wondering what happened to their trusted HVAC provider. Pro Ace Heating and Air Conditioning, once one of the most recognized names in Metro Vancouver’s heating and cooling industry, was acquired by Toronto-based MechCan Inc. in December 2023. Since then, the company has been listed as temporarily closed on Google, leaving thousands of former customers looking for a reliable local replacement.
Whether you had an active maintenance plan with Pro Ace, need warranty service on equipment they installed, or simply need a dependable HVAC company you can count on, Ace Tech Plumbing and Heating is here to help. We’re a locally owned and operated Burnaby company that provides the same services Pro Ace was known for — and then some. As the top-rated Pro Ace Heating alternative in the Lower Mainland, we’re ready to take care of your home comfort needs.
Why Former Pro Ace Customers Choose Ace Tech as Their Pro Ace Heating Alternative
When a company you’ve trusted for years suddenly becomes unavailable, finding a Pro Ace Heating alternative you can rely on is a top priority. Here’s why hundreds of former Pro Ace customers have already made the switch to Ace Tech Plumbing and Heating:
We’re Local and We’re Staying Local
Unlike large corporations or out-of-province companies acquiring local HVAC businesses, Ace Tech is a locally owned and operated Burnaby company. Our technicians live and work in the same communities we serve. We understand the unique heating and cooling challenges of Metro Vancouver homes — from older Burnaby bungalows to newer construction in Coquitlam and Surrey. When you call Ace Tech, you’re talking to your neighbours, not a call centre across the country. That’s what makes us the best Pro Ace Heating alternative in the area.
Same Services, Same Area, Better Availability
Pro Ace Heating built their reputation on furnace repair, boiler installation, heat pump service, air conditioning, and plumbing. Ace Tech provides every single one of these services across the same service area. Whether you need emergency furnace repair in Burnaby, a new heat pump installation in Vancouver, boiler service in Metro Vancouver, or drain cleaning in Coquitlam — we’ve got you covered with 24/7 emergency availability.
5-Star Rated with 95+ Google Reviews
We may not have 1,900+ reviews like Pro Ace accumulated over decades, but our 5.0-star rating with 95+ Google reviews speaks volumes about the quality of service we deliver to every single customer. We earn trust one job at a time, and our reviews reflect genuine satisfaction from real homeowners across Metro Vancouver. Check our Google reviews to see what customers are saying about their experience switching from Pro Ace to Ace Tech.
Licensed, Insured, and Certified
Every Ace Tech technician is fully licensed and insured, including Class A and Class B Gas Fitter certifications required by Technical Safety BC. We carry comprehensive liability insurance and WorkSafe BC coverage, giving you complete peace of mind. Our team stays current with the latest training on high-efficiency furnaces, heat pumps, tankless water heaters, and smart thermostat systems.
Services We Offer as a Pro Ace Heating Alternative (Everything They Did + More)
If you previously relied on Pro Ace Heating for any of the following services, Ace Tech is your direct local Pro Ace Heating alternative:
Heating Services
Ace Tech provides complete heating solutions including furnace installation, furnace repair, and furnace maintenance for all major brands. We also specialize in boiler installation and repair, heat pump installation and service, and radiant floor heating systems. Whether your home uses a gas furnace, electric heat pump, or hydronic boiler system, our certified technicians can service it. As a trusted Pro Ace Heating alternative, we honour the same commitment to quality workmanship and customer satisfaction.
Cooling and Air Conditioning
Metro Vancouver summers are getting hotter every year, and reliable air conditioning is no longer a luxury. Ace Tech installs and repairs central air conditioning systems, ductless mini-split heat pumps, and whole-home cooling solutions. We carry top brands and can recommend the most energy-efficient option for your home’s size and layout. Learn about our heat pump vs furnace comparison to find the right system for your home.
Plumbing Services
Beyond HVAC, Ace Tech provides comprehensive plumbing services that Pro Ace also offered, including hot water heater installation and repair, drain cleaning and hydro jetting, fixture installation and repair, pipe repair and replacement, and sump pump installation.
Water Heater Services
One of the most common calls we receive from former Pro Ace customers involves water heater issues. Whether your tank water heater needs replacement, you want to upgrade to a tankless system, or you need emergency hot water heater repair, Ace Tech provides same-day service across Metro Vancouver. Read our comprehensive hot water heater installation guide for everything you need to know about costs, types, and what to expect. We install and service all major brands including Navien, Rinnai, Bradford White, and Rheem.
Commercial HVAC
Like Pro Ace, Ace Tech serves commercial clients across the Lower Mainland. From office buildings and retail spaces in Burnaby to warehouses and restaurants in Vancouver, our commercial HVAC team handles installation, maintenance, and emergency repair for rooftop units, commercial boilers, make-up air systems, and VRF systems.
Our Service Area Covers Everything Pro Ace Served
Ace Tech proudly serves homeowners and businesses across the entire Metro Vancouver region as a complete Pro Ace Heating alternative. Our service area includes Burnaby, Vancouver, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Surrey, Delta, Richmond, Langley, Maple Ridge, Pitt Meadows, and North Vancouver. If Pro Ace previously serviced your area, chances are we already have technicians working in your neighbourhood.
What About My Pro Ace Warranty or Maintenance Plan?
One of the biggest concerns for former Pro Ace customers is what happens to existing warranties and maintenance agreements. While we cannot speak for Pro Ace or MechCan’s obligations, here’s what Ace Tech can do for you as a trusted Pro Ace Heating alternative:
We offer free diagnostic assessments for former Pro Ace customers who have questions about their existing equipment. If Pro Ace installed your furnace, boiler, heat pump, or water heater, our technicians can inspect the system, verify the manufacturer warranty status (manufacturer warranties are separate from installer warranties), and recommend any necessary maintenance or repairs.
We also offer affordable annual maintenance plans that keep your HVAC equipment running efficiently and help prevent costly emergency breakdowns. Many former Pro Ace customers have signed up for our maintenance program to ensure continuity of care for their heating and cooling systems. The Natural Resources Canada energy efficiency guidelines recommend annual HVAC maintenance to maximize equipment lifespan and reduce energy costs.
Transparent Pricing with No Surprises
One thing former Pro Ace customers consistently tell us they appreciate about Ace Tech is our transparent pricing. Before we start any work, you receive a clear written quote with no hidden fees. We believe in honest, upfront pricing — whether it’s a simple furnace tune-up or a complete HVAC system replacement.
We also help homeowners take advantage of available rebates from FortisBC and the CleanBC Better Homes program, which can save you thousands of dollars on qualifying high-efficiency equipment upgrades like heat pumps and tankless water heaters.
Frequently Asked Questions from Former Pro Ace Customers
Is Pro Ace Heating and Cooling out of business?
Pro Ace Heating and Air Conditioning was acquired by Toronto-based MechCan Inc. in December 2023. As of 2026, their Google listing shows the business as temporarily closed. Their website now redirects to acecare.ca. Many former customers have reported difficulty reaching them for service, which is why so many have switched to a local Pro Ace Heating alternative like Ace Tech.
Can Ace Tech service equipment that Pro Ace installed?
Absolutely. Our licensed technicians can service, repair, and maintain any HVAC equipment regardless of who originally installed it. This includes all major furnace, boiler, heat pump, and water heater brands. Manufacturer warranties remain valid as long as the equipment is serviced by a licensed professional — making Ace Tech the perfect Pro Ace Heating alternative for ongoing maintenance.
Does Ace Tech offer emergency HVAC service?
Yes, Ace Tech provides 24/7 emergency heating and plumbing service across Metro Vancouver. If your furnace breaks down in the middle of winter or your water heater fails, call us anytime and we’ll dispatch a technician to your home as quickly as possible.
How does Ace Tech’s pricing compare to Pro Ace?
We offer competitive, transparent pricing with free quotes and no hidden fees. Many former Pro Ace customers have told us our pricing is comparable or better, with the added benefit of dealing directly with a local owner-operated company rather than a large corporation.
Does Ace Tech offer financing for new HVAC equipment?
Yes, we understand that replacing a furnace, heat pump, or air conditioning system is a significant investment. We offer flexible financing options to help make high-efficiency upgrades affordable for every homeowner.
What areas does Ace Tech serve as a Pro Ace Heating alternative?
Ace Tech serves all of Metro Vancouver, including Burnaby, Vancouver, New Westminster, Coquitlam, Port Coquitlam, Port Moody, Surrey, Delta, Richmond, Langley, Maple Ridge, Pitt Meadows, and North Vancouver. We cover the same service area that Pro Ace previously served.
Make the Switch to Ace Tech — Your #1 Pro Ace Heating Alternative
If you’re a former Pro Ace Heating customer looking for a reliable local Pro Ace Heating alternative, Ace Tech Plumbing and Heating is ready to earn your trust. With our 5-star Google rating, 24/7 emergency service, transparent pricing, and deep roots in the Burnaby community, we’re committed to providing the exceptional HVAC and plumbing service you deserve.
Don’t wait until your next heating emergency to find a new HVAC provider. Contact Ace Tech today for a free consultation and let us show you why hundreds of former Pro Ace customers have already made the switch.
