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Frequently Asked Questions

These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.

  • General Questions
  • Mechanical Questions

What factors affect the life expectancy of my HVAC system?

The life expectancy of your HVAC system depends on several factors, including how often it's run, its age, make, and model, and whether it received regular servicing. Typically, you can expect a well-maintained furnace or air conditioner to last around 15 years.

Do you offer free estimates for repairs?

Yes, we provide free estimates for HVAC repairs. Our technicians will assess the issue and provide you with an estimate of the repair costs upfront.

What is the distinction between a free estimate and a diagnostic?

A free estimate is an approximate cost provided upfront for the repair, while a diagnostic involves a thorough inspection to identify the exact problem. Diagnostics may involve a fee, which is typically separate from the repair cost.

How much is your diagnostic fee, and what does it cover?

Our diagnostic fee covers the cost of our technicians' time and expertise in diagnosing the issue with your HVAC system. The fee varies depending on the complexity of the problem and the time required for diagnosis.

Can I apply my diagnostic fee toward the cost of the repair?

Yes, in many cases, the diagnostic fee can be applied toward the total cost of the repair if you choose to proceed with our services.

What are your time frames for repairs, and why are they sometimes lengthy? Can you provide a more accurate time estimate?

Our repair time frames vary depending on the nature of the problem and the availability of parts. While we strive to complete repairs as quickly as possible, certain issues may require additional time for troubleshooting or sourcing parts. We understand the inconvenience of lengthy repairs and always aim to provide the most accurate time estimates possible.

What services do you offer for HVAC systems?

We offer a comprehensive range of HVAC services, including installation, repair, maintenance, and replacement of furnaces, air conditioners, heat pumps, ductwork, thermostats, and more.

What is included in your maintenance package?

Our maintenance package includes regular inspections, cleaning, and tune-ups for your HVAC system to ensure optimal performance, energy efficiency, and longevity. Additionally, our technicians will identify any potential issues early on to prevent costly repairs down the line.

What are the typical signs that my HVAC system needs maintenance?

Typical signs that your HVAC system needs maintenance include reduced airflow, uneven heating or cooling, strange noises, foul odors, and frequent cycling on and off. If you notice any of these signs, it's advisable to schedule a maintenance service with your HVAC technician.

How often should I change the air filters in my HVAC system?

It's recommended to change the air filters in your HVAC system every 1 to 3 months, depending on factors such as the type of filter used, indoor air quality, and the presence of pets or allergies in your home. Clean filters help maintain optimal performance and indoor air quality.

What should I do if my HVAC system is making unusual noises?

Unusual noises from your HVAC system, such as banging, rattling, or squealing sounds, could indicate underlying issues with components like the blower motor, compressor, or ductwork. It's best to have a qualified HVAC technician inspect and diagnose the problem to prevent further damage.

How can I improve the energy efficiency of my HVAC system?

To improve the energy efficiency of your HVAC system, consider actions such as sealing air leaks in ductwork and around windows and doors, installing a programmable thermostat, scheduling regular maintenance, and upgrading to energy-efficient equipment. These measures can help lower utility bills and reduce environmental impact.

What is the recommended indoor humidity level for optimal comfort and health?

The recommended indoor humidity level for optimal comfort and health is typically between 30% and 50%. High humidity can promote mold growth and discomfort, while low humidity can lead to dry skin, respiratory issues, and static electricity. Using a humidifier or dehumidifier can help maintain the ideal humidity level.

How often should I schedule maintenance for my HVAC system?

It's advisable to schedule maintenance for your HVAC system at least once a year, ideally before the start of the heating or cooling season. Regular maintenance helps ensure that your system operates efficiently, extends its lifespan, and prevents costly breakdowns.

What are the benefits of upgrading to a programmable thermostat?

Upgrading to a programmable thermostat offers benefits such as energy savings, increased comfort, and convenience. Programmable thermostats allow you to set different temperature settings for various times of the day, reducing energy usage when heating or cooling is unnecessary, such as when you're away from home or asleep.

How long does an HVAC system typically last, and what factors affect its lifespan?

The lifespan of an HVAC system typically ranges from 10 to 20 years, depending on factors such as system maintenance, usage patterns, climate, and the quality of installation. Regular maintenance, proper installation, and timely repairs can help extend the lifespan of your HVAC system.

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